FAQs

Q: How can I get directions to Jackie Robinson Ballpark?
A: From I-95, exit East US 92 (International Speedway Boulevard) to Beach Street (approximately 4 miles). Turn right, go one block to Magnolia Avenue. Turn left, cross bridge and Jackie Robinson Ballpark is on the right.

From A1A (Beachside) North/South, turn west on Silver Beach Avenue (becomes Orange Avenue). Cross bridge onto City Island and Jackie Robinson Ballpark is on the right.

Q: Where can I park?
A: The Daytona Cubs are not responsible for any Jackie Robinson Ballpark parking.
However, there are over 5,000 parking spaces located within a 5-minute walk of Jackie Robinson Ballpark. Convenient parking lots are numerous and available for game day parking.

Q: Can I bring my own food to the game?
A: As a minor league policy, outside food and beverages are not permitted inside the ballpark. If you are planning to eat at one of the various nearby food stands or restaurants, or if you are bringing sandwiches and drinks to the beach before the game, please keep in mind that you will not be able to bring that food into Jackie Robinson Ballpark.

Q: What do I do when a game is rained out?
A: If an official game is not played (at least 4 1/2 innings), your game ticket (or ticket stub) serves as a rain check for any remaining regular season home game (subject to availability). Your rain check must be redeemed at the Cubs front office or ticket office. You can also mail the tickets, along with your requested date and return address to:

Daytona Cubs
ATTN: Ticket Office
105 East Orange Avenue
Daytona Beach, FL 32114

Q: Are there refunds or exchanges on my tickets?
A: Sorry, but once a ticket is purchased, it is non-refundable and there are no exchanges unless a game does not become official (e.g. rainout, see the Cubs rainout policy for more details on the rainout procedure).

Q: Does my child need a ticket?
A: Children who are 3 years old and younger do not need a ticket. They will not have a specific seat, but they can sit on mom or dad’s lap.

Q: Is smoking permitted inside the stadium?
A: Smoking is only permitted in designated areas along the Daytona Cubs concourse. Smoking is not permitted anywhere in the seating sections.

Q: You’re giving something away on the night I’m coming to a game. What time do the gates open?
A: Jackie Robinson Ballpark gates open an hour before game time. Most giveaway items are given to a certain number of people (the first 2,000 fans 14 and younger, the first 1,000 fans 21 and older, etc.) As soon as the gates open, that quantity is distributed, so if you are interested in the item that night, we recommend that you arrive early.

Q: Can I exit the park and re-enter?
A: Yes, first speak to the gate personnel to ensure you have your ticket, it must be presented to re-enter.  In case of an emergency, please go to guest services.

Q: Do you have an ATM machine in the park?
A: Unfortunately, there is no ATM on the premises, although through the Cubs merchandise stand, the Cubs do have the ability to charge your debit or credit card and then distribute cash to you. There is a fee added on to each transaction, just as one would be if using an ATM machine.

Q: Can I get autographs at the game?
A: Getting autographs is part of the fun in the minor leagues, and the Cubs’ players and coaches are usually available before and after the games. As it gets closer to game time, of course, they all have to prepare for the actual game, and may be extremely busy. The Cubs get a lot of requests, and the players do their best to get to everyone they can

Q: How can I have a birthday announced on the PA system?
A: Visit our guest services booth upon entering Jackie Robinson Ballpark on the night of your game.

Q: How can I get a donation for my non-profit organization?
A: We gladly fill as many donation requests as we can. We ask that requests be sent hard copy, on company/business letterhead if possible (if not, just a letter will do), to the following address:

Daytona Cubs
ATTN: DONATIONS
105 East Orange Avenue
Daytona Beach, FL 32114

Q: How can I sing the National Anthem before a game?
A: To be considered for the anthem before a game, you must send an audition tape of yourself singing the anthem to:

Daytona Cubs
ATTN: NATIONAL ANTHEM
105 East Orange Avenue
Daytona Beach, FL 32114

Q: Can I write to my favorite player?
A: Fans wishing to correspond with an Cubs player should send requests to:

Daytona Cubs
(in care of the player)
105 East Orange Avenue
Daytona Beach, FL 32114
The Cubs do not assume responsibility for any damaged or unanswered mail, including but not limited to baseball cards, photos, etc.

Q: What employment opportunities are available?
A: The Cubs hire seasonal employees (ushers, ticket takers, grounds crew, etc.) for each upcoming season every February. To apply for a position, please stop by the Cubs main office to pick up an application.

Q: Are there internship opportunities available?
A: The Cubs offer fall, spring and summer internships in the areas of ticketing, marketing/community relations, media relations, merchandising and stadium operations. To be considered for an internship, interested applicants must send a cover letter and resume to:

Daytona Cubs
ATTN: Internships
105 East Orange Avenue
Daytona Beach, FL 32114
or email bradyballard@daytonacubs.com

Q: How can I get season tickets?
A: If you are interested in becoming a season ticket holder, please call our ticket office at 386-257-3172. You can also send an email to info@daytonacubs.com.

Q: Where is will-call?
A: The Cubs ticket office at the Magnolia gate (North entrance) is dedicated to will-call tickets.

Q: Can I try out for the Cubs?
A: The Cubs are an affiliate of the Chicago Cubs. As such, every player is under contract with the Cubs – not specifically the Daytona Cubs. The players are from around the world, and are typically age 18-23. In most cases, they have been scouted for at least one or two years, before beingdrafted. Once a player is drafted, he can be assigned to any of the Cubs’ farm teams (Iowa, Tennessee, Daytona, Peoria, Boise or Mesa) and can be moved from team to team. The Chicago Cubs do hold tryouts from time to time, and you can get more information by calling 773-404-CUBS.%D

Q: What if I have a question for this page?
A: You can e-mail info@daytonacubs.com, and we will answer your question personally or post it here.